Shipping & Delivery

 

If requested, your order should arrive in 2 business days after shipping if ordered by 12:00 noon (EST). Please note two-day orders placed after 12:00 noon (EST) Friday, or on Saturday or Sunday will be processed Monday and should arrive in 2 business days after shipping. A signature may be required.

 

If requested, your order should arrive the next business day after shipping if ordered by 12:00 noon (EST). Please note overnight orders placed after 12:00 noon (EST) Friday, or on Saturday or Sunday will be processed Monday and should arrive the next business day after shipping. A signature may be required.

 

In store pick up is available, free of charge, for our customers located in the New York Metro area at the Vanessa Noel New York boutique (located at 158 East 64th St, New York, NY, 10065, between Lexington and Third Avenue). If requested, your order will be available for pickup within 2 business days if ordered by 12:00 noon (EST). Please note in store pick up orders placed after 12:00 noon (EST) Friday, or on Saturday or Sunday will be processed Monday and available within two business days. You will receive an email notification when your order is ready for pick up.

Please have your order number, email confirmation, and photo identification ready when picking up your order. A signature may be required.

In store pick up is based on normal store hours, which are Monday through Friday between 10am and 6pm.

Please note, if you have chosen in store pick up and plan have the order picked up by someone other than the designated web purchaser whose name is included with the billing information, please send us an email with “In Store Pick Up” and your order number in the subject line, and a message containing the name of the person picking the order up. They will be asked to provide us with the name on the order, the order number, and their own photo identification.